Jacobs Consultancy JC monogram

Jacobs Consultancy

Websites, apps and automation that grow your business.

We design, build and look after the software your business runs on, so you can focus on running it.

Cloud-certified engineeringCloud infrastructureAutomation & OptimizationData AnalyticsSecurity
Cheslin Jacobs, CEO

01 // A word from our CEO

“I've loved building things with code since I was a kid, but the road here wasn't a straight one. I spent years on the other side of technology, dealing with what happens when it lets people down. That stayed with me. I'd rather build something right than explain why it isn't.”

Cheslin JacobsCEO, Jacobs Consultancy

02 // What we do

Everything your business runs on.

From your first website to the cloud, data and security behind your day-to-day, we handle the technical side so you don't have to.

/01

Websites that win customers

Fast, good-looking sites that make your business easy to find, easy to trust and easy to book.

/02

Local SEO

Google Business Profile setup, on-page SEO, fast mobile-friendly pages and local listings, so nearby customers can find you more easily.

/03

Online payments & subscriptions

Take payments, bookings and monthly memberships online, with every transaction accounted for.

/04

Custom web apps & portals

Booking systems, client portals, quote tools and mobile-friendly web apps, built around how you work and quoted per project.

/05

AI receptionists & chatbots

AI that answers your calls and chats 24/7, books appointments and answers FAQs, so you never miss a customer.

/06

Workflow & marketing automation

Connect your tools and cut the manual admin: approvals, reminders, follow-ups and hand-offs that run themselves, so every lead hears from you on time.

/07

Social media & growth

Show up where your customers spend their time, with content and campaigns that bring in real enquiries.

/08

Hosting, care & support

Managed hosting on Cloudflare, domain renewals, daily backups, plus updates, fixes and improvements after launch, so small problems never become big ones.

/09

Cloud infrastructure

Cloud setups on AWS and Cloudflare: hosting, databases, fast global delivery, deployment pipelines, scaling, backups and monitoring, built on AWS best practice.

/10

Cost optimization

Cloud, hosting and software bills reviewed line by line. We rightsize, cut what isn't used, bring old setups up to date and keep costs monitored.

/11

Data analytics

Live dashboards and KPI tracking built from the data you already have, turning spreadsheets and ops data into numbers you can act on.

/12

Security

Secure storage, least-privilege access, encryption, tested backups, hardened sites and POPIA-aware data handling, set up following AWS best practice.

/13

Custom SOP platforms

Your standard operating procedures turned into step-by-step digital checklists, with sign-offs, training records, audit trails and reporting. Built for any industry, from clinics to construction sites.

/14

API & plugin integrations

Your tools connected through APIs: custom integrations, plugins for platforms you already use, payment, booking, CRM and accounting links, webhooks and data syncing.

/15

DevOps

CI/CD pipelines, automated testing and deployments, infrastructure setup, monitoring, alerts and incident response, so updates ship safely.

Payments we work with

  • Stripe
  • PayPal
  • Cash App
  • Venmo
  • Apple Pay
  • Google Pay

03 // Go deeper

Systems that work harder.

Eight areas where the right setup saves the most time, money and risk. Pick one to see how we approach it.

01 // Automation & Optimization

Less admin, fewer mistakes.

Your team re-types the same details into three systems, chases approvals by email and phone and rebuilds the same report every Friday. It's slow, and it's where mistakes creep in.

What we do
  • We map how work actually moves through your business and find the repetitive steps.
  • We connect the tools you already use, like forms, email, spreadsheets, accounting and your CRM, so information moves on its own.
  • Approvals, reminders, invoices and hand-offs run themselves.
  • We speed up slow pages and processes so nobody sits waiting on the system.
  • Every automation is documented, so it's easy to change later.
What you get
Fewer manual steps, fewer errors, and hours back every week for the work that needs a person.
  • Details entered once and shared across every system
  • Approvals and reminders that go out on time, every time
  • Reports that build themselves on schedule
  • A written record of how each automation works

02 // Cloud Infrastructure

Solid foundations, anywhere in the world.

Old shared hosting, a server in a cupboard, or a cloud account that grew without a plan. It works until traffic spikes, a disk fills up or nobody remembers how it was set up.

What we do
  • We design and run cloud setups on AWS and Cloudflare: hosting and servers, storage and databases, networking and DNS.
  • Global delivery through a CDN (Amazon CloudFront or Cloudflare's edge). Your site loads from servers close to each visitor, wherever they are.
  • Deployment pipelines: each update is built, tested and deployed automatically, with separate staging and live environments, one-click releases and easy rollback.
  • Scaling, backups and monitoring, so busy periods don't take you offline and problems get caught early.
  • Admin dashboards with role-based access, plus one-click exports (CSV, Excel, PDF) for management and accounting.
  • Migrations from on-site servers or shared hosting, planned to avoid downtime.
What you get
A documented, secure setup built on AWS best practice that scales when you need it.
  • Hosting, storage and databases sized for what you need now
  • Automatic backups and monitoring from day one
  • Fast loading worldwide through a CDN
  • Documentation and access you own

03 // DevOps

Ship updates without holding your breath.

Updates go live by hand, late at night, and nobody's sure what changed when something breaks. Outages get noticed by customers before anyone on the team.

What we do
  • CI/CD pipelines: every change is built, tested and deployed the same way, every time.
  • Automated tests that catch problems before your users do.
  • Infrastructure set up the same way every time, with staging and live environments that match.
  • Monitoring, uptime checks and alerts that reach the right person.
  • Incident response: a clear plan, a quick rollback, and a short write-up of what happened and how we've stopped it happening again.
What you get
Faster, safer releases, fewer surprises in production, and a team that hears about problems first.
  • One-click releases with an easy rollback
  • Separate staging and live environments
  • Alerts that reach us before customers notice
  • Uptime checks and a clear incident process

04 // Custom SOP Platforms

Procedures people actually follow.

Procedures live in binders, PDFs and people's heads. Steps get skipped, sign-offs go missing, and when an auditor asks, someone spends a week digging through paperwork.

What we do
  • We turn your standard operating procedures into step-by-step digital checklists that work on any phone or tablet.
  • Sign-offs, photos and notes are captured at each step, with timestamps.
  • Training records show who's trained on what, and when it's due again.
  • A full audit trail, plus reports by site, team or procedure.
  • Built around your industry, from clinics and kitchens to sites, warehouses and factories.
What you get
Consistent work across every shift and site, and audit-ready records in a few clicks.
  • Step-by-step checklists on any phone or tablet
  • Sign-offs with names, times and photos
  • Training records kept in one place
  • Audit reports ready in a few clicks

05 // Modernization

Stuck on old legacy systems?

A WordPress site built around 2010 and held together by ancient plugins. A server in a back room that nobody wants to touch. Software only one person knows how to run. It still works, mostly, but every year it gets harder, riskier and more expensive to keep alive.

What we do
  • We map what you have: old servers, legacy software, outdated websites and the data inside them.
  • We upgrade or rebuild legacy software on a modern, supported setup, keeping what already works.
  • We migrate you off old on-site servers and shared hosting to the cloud, with your data moved across intact and checked.
  • We refresh or rebuild stale websites, replacing ancient plugins with maintained ones.
  • We cut over in phases, running old and new side by side, so there's no downtime and nothing gets lost.
What you get
Systems that are supported, documented and easy to hand over, without a risky all-at-once switch.
  • A modern, supported setup in place of the old one
  • Your data moved across intact and verified
  • A phased cutover with no downtime
  • Documentation, so it no longer lives in one person's head

06 // Cost Optimization

Pay for what you actually use.

Cloud and software bills creep. A server nobody switched off, licences for people who left, three tools doing one job, an old system that costs more to keep alive every year.

What we do
  • We review your cloud, hosting and software bills line by line.
  • We rightsize oversized servers and databases, and switch off what isn't used.
  • We consolidate overlapping tools and licences.
  • We bring old systems up to date and move them to fit-for-purpose setups, such as Cloudflare or AWS, where that makes sense.
  • Budgets, alerts and ongoing cost monitoring keep the bill from creeping back.
What you get
A clear picture of where the money goes, a plan built around the savings we find, and monitoring so it stays that way.
  • A line-by-line review of your cloud, hosting and software bills
  • A list of what to rightsize, switch off or consolidate
  • Budgets and alerts so costs don't creep back
  • Older systems moved to fit-for-purpose setups

07 // Data Analytics

Answers without the spreadsheet marathon.

The numbers you need already exist, spread across spreadsheets, booking systems and accounting software. Getting a straight answer still takes someone half a day.

What we do
  • We pull together data from the systems and spreadsheets you already use.
  • We agree on the handful of KPIs that actually matter to you.
  • Live dashboards that update on their own.
  • Scheduled reports, plus alerts when something drifts off target.
  • Tidy access, so each person sees what they need.
What you get
One place to see how the business is doing today, without waiting for a report.
  • Live dashboards built from the data you already have
  • KPIs everyone agrees on and can track
  • Scheduled reports in your inbox
  • Alerts when a number drifts off target

08 // Security

Know who can see what.

Shared passwords, files in personal drives, nobody quite sure who has access to what, and backups no one has tested. Usually it's fine, until it isn't.

What we do
  • We decide where your data should live and set up secure cloud storage following AWS best practice.
  • Access control with least-privilege accounts and multi-factor sign-in: everyone gets only what their role needs.
  • Encryption in transit and at rest, plus backups with tested recovery.
  • Hardened websites and apps, with security headers, updates and monitoring.
  • POPIA-aware handling of personal information.
What you get
Clear rules for who can see what, data stored properly and backed up, and a plan if something goes wrong.
  • Access by role, with multi-factor sign-in
  • Encrypted data and backups with tested recovery
  • Security headers, updates and monitoring
  • POPIA-aware handling of personal information

04 // Enterprise

For organisations with 50+ people.

More sites, more shifts, more systems, and every small gap costs more. We build the platforms that keep operations visible and consistent, and we stay on to run them.

  • Real-time operations dashboardsSee where your vehicles, equipment, stock and people are, and what's happening across sites, live.
  • SOP & operations platformsProcedures, checklists and compliance sign-offs, digitised, with a full audit trail.
  • Integrations, analytics & cloudYour existing systems connected, reported on and running on solid, secure infrastructure.
  • Outsourced Head of TechnologyOne point of contact for anything tech or online, like having a tech lead in-house.

05 // Who we help

Built for businesses like yours.

Small businesses & startups

Get a professional presence and the right tools from day one, without hiring a tech team.

Growing companies

Replace spreadsheets and manual work with systems that keep up as you grow.

International teams

A reliable remote tech partner who works across time zones and keeps things running.

06 // Featured work

Real work for real businesses.

Ongoing client · Media

A complete live media platform for an international media company

We built the whole platform their audience tunes into every day: live shows, community and paid memberships in one place, run for a team on the other side of the world.

Live streamingInteractive show timelineLive audio roomsSubscriptions & paymentsSecure sign-in
The challenge
Bring live video, live audio conversations, show schedules and paid memberships together in one platform that fans enjoy and the business can earn from.
What we do
We designed and built the full platform: live streaming, an interactive timeline that lets viewers follow and jump through each show, live audio rooms, subscriptions and payments, and secure password-free sign-in. We still run and grow it day to day.
The result
One home for the whole audience, recurring income from memberships, and a platform that keeps getting better, with issues fixed fast.

07 // Around the world

Wherever you are, we've got you.

We work with businesses in every time zone.

01 / 05

London

Ready to help businesses in London take bookings online.

02 / 05

Dubai

Ready to help businesses in Dubai sell online with secure payments.

03 / 05

Singapore

Ready to help teams in Singapore automate the busywork with AI.

04 / 05

New York

Ready to help businesses in New York grow with custom web apps.

05 / 05

Los Angeles

Ready to help businesses in Los Angeles get online and get found.

08 // How it works

Five simple steps. No surprises.

01

Free call

Tell us about your business and what you want to achieve.

02

Plan

We agree on exactly what we'll build, the timeline and the cost, before any work starts.

03

Build

We build it, with regular updates so you always know where things stand.

04

Launch

We put it live, test everything and show you how it works.

05

Look after it

We keep it updated, secure and improving once it's live.

09 // Why choose us

A tech partner that speaks your language.

Deal directly with the builder

No account managers or hand-offs. The person you talk to is the person building it.

AI speed, human-checked quality

Faster delivery than a traditional agency, without cutting corners.

International experience

Already working with clients overseas, remotely and across time zones.

Clear updates, no jargon

Plain-language progress reports and honest timelines.

10 // About

A software studio working worldwide.

Jacobs Consultancy is a software studio working with clients worldwide. We help businesses get online, take payments, automate the busywork and keep their systems running.

We're a registered company working with clients across the globe, and we keep things personal: one point of contact, honest advice and work that lasts.

Founded and led by Cheslin Jacobs, CEO and DevOps Engineer.

11 // FAQ

Questions? We've got answers.

How does pricing work?

Every project is quoted individually, based on its size and what it needs to do. After a free call we send a clear written quote, so you know the cost before any work starts. There are no hidden extras.

How long does a project take?

A simple website usually takes 1 to 3 weeks. Bigger web apps or platforms take longer, typically 4 to 12 weeks. We agree on a timeline up front and keep you updated as we go.

Do you work with international clients and different time zones?

Yes. We work remotely with businesses around the world. We plan calls around your time zone and keep in touch by email, chat or video, whatever suits you.

See all questions →

12 // Contact

Have a project in mind? Let's talk.

Tell us a little about your business and we'll reply within one business day. Clients worldwide.

Start a project

Tell us what you need.

We'll reply within one business day.